PRIVACY POLICY OVERVIEW

EFFECTIVE DATE: August 10, 2020

This website is operated by Vital Point Healing via the brand name Holistic Happiness Academy. Throughout the site, the terms “we”, “us” and “our” refer to HHA. HHA offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

All services offered here are complimentary to the support offered by other professionals, including, but not limited to doctors, nephropaths, lawyers, psychologists, psychiatrists and financial advisers.

SERVICES AGREEMENT

Saima Shah’s sessions, readings, courses,website information and all other teachings and services provide a certain perspective on mental health, spirituality and therapy. They are not intended to take the place of a medical diagnosis, doctors’ consultation, treatment by the medical profession, legal advice, financial advice, pastoral or any other type of advice provided by a professional adviser.

Intense heart to heart connection i.e., at the level of the subconscious mind, beyond our everyday awareness, be it through technology or in person can have a profound effect on us and can lead to changes in perspective, new neural networks and brain cells because of neuro plasticity. Your body may need extra rest to digest and assimilate the new information. The phenomena of entrainment, whereby one person’s nervous system has an impact on another person has also been examined and researched by researchers at Dalhousie University. Some people are more sensitive to such techniques than others. This website provides a safe space for the inner experience, however we cannot guarantee the results from using the methods spoken about here.

By receiving any service, product or information from Saima Shah, whether free or paid, you acknowledge the above information, receive it at your own risk and agree you will:

1. Operate from your own free will at all times
2. Continue to follow the advice of your doctor and health professionals.
3. Take responsibility for your physical, emotional, mental and spiritual health, including changes that occur because of any service or course.
4. Retain only what feels correct for you and leave the rest behind.
5. Speak up, interrupt, pause or stop using mmediately if you feel uncomfortable.
6. Consult with licensed professionals for your specific problems as appropriate.
7. Familiarize yourself with Saima Shah’s training and advice for self-healing
8. Release Saima Shah, Holistic Happiness Academy, Vital Point Healing, Red Tree Tarot from all legal liability during and after receiving services, products or information from them.

SESSION RECORDINGS

Recordings of sessions may be offered as a complimentary add-on to your service. They are of a private and confidential nature. You have permission to retain one copy of each session for personal use and to listen to as many times as you wish. You do not have permission to publish it, duplicate it, edit it, share it, provide copies to others or allow others to listen to it. To do so would be a breach of privacy and trust. These conditions also apply if you record your session; whether you obtain her permission or not. 

TECHNIQUES & TEACHINGS

The techniques are offered as tools for self-healing and personal intuition development. Taking a course or receiving mentoring does not include permission for you to copy what you learned from her into your own courses. If you are interested in sharing the techniques or if you have any other business idea that results from your work with Saima Shah, then please discuss it with her.

CANCELLATIONS & RESCHEDULING

Advance payment is due on confirmation of your appointment. Cancellations and reschedules require 24 hours notice. If less than 24 hours notice is given fees are non-refundable.

WEBSITE DISCLAIMER

This web site provides educational information on personal and spiritual development. You are fully responsible for what you do (or don’t do) with it. 

This web site is intended to provide educational information on topics related to metaphysics, spirituality, personal and spiritual development, mental health, the subconscious mind, archetypes, karma, dreams, trauma and healing. The publisher is not engaged in rendering legal, medical, financial, or other professional services. If expert assistance is required, please seek the services of a competent professional.

We do our best to provide accurate, evidence based information. We cannot guarantee that this information is free of typographical or content errors; the content contains educational information only up to its original publication date.
Saima Shah assumes no liability or responsibility to any person or entity with respect to any loss or damage related directly or indirectly to the information on this site. The information is based on the assumption of shared experiences, and therefore if you don’t resonate, kindly leave the website.

INFORMED CONSENT

The appointment scheduling system includes a tick box for you to state your agreement with the terms and conditions presented on this web page; as well as our Privacy Policy. It is also implied when you book a class or an appointment by any other means that you are accepting the terms and conditions explained on this page in exchange for receiving the services, products or information. If you do not agree you should not book a session, purchase a product or take a class.

CONFIDENTIALITY

Client information is kept confidential, except in special circumstances including the following:

1. A client in imminent danger of hurting herself/himself.
2. A client is threatening serious bodily harm to another.
3. A child, elderly or disabled person is being abused.
4. Criminal activity is taking place.
5. There is a court order to present testimony in a legal proceeding.
6. A client fails to pay for services requiring action to collect fees due.
7. Professional advice is required to deal with a situation.

If our sessions are being conducted over the phone, Zoom, Skype , What’s App or similar and with email it is not possible to guarantee the confidentiality of the information contained as there is third party involvement in providing these services.

TERMINATION

At any time during our work together if HHA or Saima Shah determine, in my sole discretion, that I cannot be of benefit to you or not be effective in helping you reach your goals, I have the right to terminate our practitioner-client relationship.

WARRANTIES & REPRESENTATIONS

You acknowledge and agree that no warranties or representations have been made to me regarding the results you will achieve from any insight, guidance, product, course, session or program provided by Saima Shah and HHA, Vital Point Healing. You understand that results are individual and may vary. You acknowledge that it is a requirement that you have read this waiver before you book services, purchase products and receive information By accepting the services, products and information you are also agreeing to release liability and waive any right you or my successors might have to bring a legal action or assert a claim against Saima Shah, HHA or Vital Point Healing for negligence or that of its employees, agents, or contractors.

WAIVER

In consideration of the agreement to receive information, instruction, assistance, healing, guidance or training, you agree to release and discharge and hold harmless Saima Shah, HHA, Vital Point Healing and its respective agents, heirs, assigns, contractors, and employees from any and all claims, demands, damages, rights of action or causes of action, present or future, arising out of or connected with my participation in a session or purchase or any course or program WITHOUT LIMITATION, WHICH MAY OCCUR AS A RESULT OF following information received or training rendered or use of facilities during a session or event. You acknowledge and agree that you assume the risks associated with any and all activities, offerings, products, services, classes and/or programs in which you participate.

PRICE MODIFICATIONS

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

ACCURACY OF BILLING SERVICES

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

DISCLAIMER

The methods used appear to result in positive outcomes according to evidence based research on effectiveness of various interventions. Our clients have found them to be effective and beneficial.

However, it’s not possible to guarantee any specific results regarding your goals for using any of the services, products, information or techniques offered. We don’t know in advance how you will respond. It’s possible to experience some emotional distress and/or physical discomfort related to stressful experiences in the present or from earlier in your life as you work through trauma with the tools here. Though we will work together to process these experiences and achieve the best possible results for you, you can also seek the assistance of a different health care provider for further or additional assistance.

We follow the ethical guidelines of the leading mental health associations in keeping our clients informed and aware of their rights, privacy and confidentiality as well as appropriate boundaries. If at any time you have a question or concern or something feels inappropriate or threatening to you, or does not meet your expectations, kindly inform us for an amicable resolution that could include stopping services or finding an alternative provider who may be a better match.

TERMS & CONDITIONS OVERVIEW

The Personal Information Protection Act (PIPA) was originally enacted in 2003 by the British Colombia provincial government. The act is designed to regulate data security in the private sector, maintain high data security standards to protect BC consumers and hold BC private entities accountable. PIPA outlines how all private sector organizations are to handle the personal information of both its employees and customers.

The following Privacy Policy governs the online information collection practices of Holistic Happiness Academy (HHA) and its associated global entities (“Company,” “we” or “us”). Specifically, it outlines the types of information that we gather about you while you are using https://www.holistichappinessacademy.com and other websites, Facebook pages and other social media pages operated by Company (collectively, the “Site” or “Sites”), and the ways in which we use this information. This Privacy Policy, including our children’s privacy statement, applies primarily to information which we collect online; however, the portion of this Privacy Policy that relates to the PIPA may apply to some of the data that you provide to us offline and/or through other means, as well (for example, at a live event, via telephone, or through the mail).

We have created this Privacy Policy to demonstrate our firm commitment to privacy and security. This Privacy Policy describes how our Company collects information from all end users of our Internet services, course content and other educational and non-educational materials (the “Services”), including those who access some of our Services but do not have accounts (“Visitors”) and those who may purchase Products and/or pay a monthly service fee to subscribe to the Service (“Members”).

Please read this Privacy Policy carefully. By visiting and using the Site, you agree that your use of our Site, and any dispute over privacy, is governed by this Privacy Policy. In an effort to comply with changes in technology, and the adoption of new regulations and laws, we may need to change our Policy at some point in the future, in which case we’ll post the changes to this Privacy Policy on this website and update the Effective Date of the policy to reflect the date of the changes. By continuing to use the Site after we post any such changes, you accept the Privacy Policy as modified.

INTRODUCTION

We may collect and store personal or other information that you voluntarily supply to us online while using the Site (e.g., while on the Site or in responding via email to a feature provided on the Site). The Site only contacts individuals who specifically request that we do so or in the event that they have signed up to receive our messaging, attended one of our events, or have purchased one of our products. The Site collects personally identifying information from our users during online registration and online purchasing. Generally, this information includes name and email address for registration or opt-in purposes and name, postal address, and credit card information when registering for our events or purchasing our products. All of this information is provided to us by you.

We also collect and store information that is generated automatically as you navigate online through the Site. For example, we may collect information about your computer’s connection to the Internet, which allows us, among other things, to improve the delivery of our web pages to you and to measure traffic on the Site. If you have accessed our site via a social media platform, such as Facebook, we may collect information related to your social media account, such as your handle or identifier on that platform. We also may use a standard feature found in browser software called a “cookie” to enhance your experience with the Site, and web beacons, to access cookies, count users who visit the Site, or open HTML-formatted email messages.

We use the information we collect from you while you are using the Site in a variety of ways, including using the information to customize features; advertising that appear on the Site; and, making other offers available to you via email, direct mail or otherwise. We also may provide your information to third parties, such as service providers, contractors and third-party publishers and advertisers for a variety of purposes. Unless you inform us in accordance with the process described below, we reserve the right to use, and to disclose to third parties, all of the information collected from and about you while you are using the Site in any way and for any purpose, such as to enable us or a third party to provide you with information about products and services.

Please keep in mind that whenever you voluntarily make your personal information available for viewing by third parties online – for example on message boards, web logs, through email, or in chat areas – that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.

Some of our third-party advertisers and ad servers that place and present advertising on the Site also may collect information from you via cookies, web beacons or similar technologies. These third-party advertisers and ad servers may use the information they collect to help present their advertisements, to help measure and research the advertisements’ effectiveness, or for other purposes. The use and collection of your information by these third-party advertisers and ad servers is governed by the relevant third-party’s privacy policy and is not covered by our Privacy Policy. Indeed, the privacy policies of these third-party advertisers and ad servers may be different from ours. If you have any concerns about a third party’s use of cookies or web beacons or use of your information, you should visit that party’s website and review its privacy policy.

The Site also includes links to other websites and provides access to products and services offered by third parties, whose privacy policies we do not control. When you access another website or purchase third-party products or services through the Site, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting or the provider of such products or services.

Please also note that as our business grows, we may buy or sell various assets. In the unlikely event that we sell some or all of our assets, or one or more of our websites is acquired by another company, information about our users may be among the transferred assets.

PERSONAL INFORMATION COLLECTION & USE

Members may be asked to provide certain personal information when they sign up for our Products or Services including name, address, telephone number, billing information (such as a credit card number), and the type of personal computer being used to access the Services. The personal information collected from Members during the registration process (or at any other time) is used primarily to provide a customized experience while using our Products and Services. Your information will never be disclosed, traded, licensed or sold to any third party. However, we may make limited disclosure of personal information under the specific circumstances described below.

The information you provide to us will never be disclosed, traded, licensed or sold to a third party. However, there are specific instances, described below, where your information could be provided to a known third party

TYPES OF INFORMATION WE COLLECT:

Some of the information we may collect about you and store in connection with the provision and fulfillment of our services to you may include:

Name

Email Address

Mailing Address

Billing Address

PayPal Email Address

Masked Credit Card Information (for refunds)

Age

Gender

Marital Status

Religion

Income Range

Education

Profession

Parent Status

Other responses to surveys and questionnaires

Sign-up source

Date of account creation

Date of account updates

IP address

Time stamp

Device type

Operating system

Browser

Email open clicks

User ID

User behavior

Login history

Order details

Location

Facebook ID

Photo

Language

Country

Timezone

Birthday

NPS score

Your rating of our support

Telephone number

Telephone call recordings

Testimonials, with your authorization

Anonymized Facebook and Instagram comments

When you use our Platform, we automatically collect information about you, including:

Date of account creation,
Date of account updates,
IP address,
Device type,
Time stamp,
Operating system,
Browser,
Email open clicks,
Login history,
Order details,
Location,
Language,
Country,
Timezone,
Sign-up source.

When you take an HHA course or event, some of the information we may collect about you and store in connection with the provision and fulfillment of our services to you may include: Age, Gender, Marital Status, Religion, Income Range, Education, Profession, Parent Status, Birthday, Telephone number.

HOW WE USE YOUR INFORMATION:

The above personal information may be used for the following purposes:

To operate, improve, or promote our Service(s),

To contact you when you have opted in to receive email messaging,

To respond to your email inquiries.

Specifically, when Visitors or Members send email inquiries to us, the return email address is used to answer the email inquiry we receive. We do not use the return email address for any other purpose, or share it with third parties.

To monitor and analyze trends such as:

Purchase history

Sales reports

Behavior on the Site

Email clicks and opens.

To market our products and services through:

Email marketing

Advertising, including retargeting via Google and Facebook Notifications,

Perform accounting, administrative and legal tasks.

WHO HAS ACCESS TO YOUR DATA

Within our organization, access to your data is limited to those persons who require access in order to provide you with the Products and Services you purchase from us, to contact you, and to respond to your inquiries, including requests for refund. Those staff members may be on teams such as: marketing, events, development, executive, customer support. Employees only have access to data that is relevant to their team, on a “need to know” basis.

PROCESSORS

We may use service providers in connection with operating and improving the Site, to assist with certain functions, such as payment processing, email transmission, conducting surveys or contests, data hosting, managing our ads, and some aspects of our technical and customer support. We take measures to ensure that these service providers access, process, and store information about you only for the purposes we authorize, subject to confidentiality obligations, including through the execution of GDPR-compliant Data Privacy Agreements or Addenda, as applicable.

We use 3rd-party solutions for marketing and analytics. This processing occurs on third party platforms on accounts owned by Company, including, but not limited to, Google Analytics, Mailster, and Mailchimp email services. This processing is subject to their respective privacy policies.

AUTHORITIES

We may access, preserve, and disclose information about you to third parties, including the content of messages, if we believe disclosure is in accordance with, or required by, applicable law, regulation, legal process, or audits. We may also disclose information about you if we believe that your actions are inconsistent with our Terms of Use
or related guidelines and policies, or if necessary to protect the rights, property, or safety of, or prevent fraud or abuse of, Company or others.

WHY WE STORE YOUR INFORMATION

We retain certain information that we collect from you while you are a member on the Site, and in certain cases where you have deleted your account, for the following reasons:

So you can use our Site;

To ensure that we do not communicate with you if you have asked us not to;

To provide you with a refund, if entitled;

To better understand the traffic to our Site so that we can provide all members with the best possible experience;

To detect and prevent abuse of our Site, illegal activities and breaches of our Terms of Service; and

To comply with applicable legal, tax or accounting requirements.
When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.

3RD PARTY DATA:

For ease of use, you may be the option to link your account on the Site with your account on a third-party site such as, for example, Facebook. The third party site will authenticate your identity, will allow you to log into HHA platforms using the single social login buttons, and will share certain personal information that you allow us to collect. By signing-in using your third party identity provider account (“Third Party IdP”), you are authorizing us to collect, store, and use, in accordance with this Privacy Policy, any and all information that you have authorized the Third Party IdP to provide to us. Such information may include your first and last name, gender, location, username, e-mail address, picture or phone number.

You will be given the option to link your HHA account with your social media account e.g. Facebook. When you choose to login with your social media account the social media site will: authenticate your identity, allow you to log into your HHA account using the single social login button, and provide personal information that you agree to share with us.

Logging in this way means that you give HHA authorization to collect, store, and use your information in accordance with this Privacy Policy. Such information may include your first and last name, gender, location, username, email address, picture, or phone number.

3RD PARTY INTEGRATIONS:

If you do login through a third party account like Facebook, we share some information with them and they share some information with us but only for purposes of accessing your account. What is shared with us by the third party sites depends on their Privacy Policy. We would advise that you familiarize yourself with the privacy policy of the third party site to know what information is being shared by them.

When you login to your HHA account with your social media account we also share some basic account information with your social media provider. What we share with the social media provider depends on their Privacy Policy. We advise you to check the Privacy Policy of the social media site to familiarize yourself with the information they request from us.

AFFILIATE LINKS:

Occasionally you may have clicked on one of our affiliate links and signed up or bought something via that link. In this case, the person or organization in charge of the affiliate link will have the information that you have submitted. This may be your email address, name, address, or whatever else they asked you. If you have signed up or bought something from HHA via an affiliate link, please check the privacy policy on their site.

ONLINE SHOPPING:

If you order services or products directly from our Company we will use the personal information you provide only to process that order. We do not share this information with outside parties except to the extent necessary to complete that order.

If you complete an order for some other company(ies) that may be linked to our Site, such as an online gift order sent directly to a recipient, you may be asked to provide information about the recipient, such as the recipient’s name, address, and phone number. Our company has no control over the third parties’ use of any personal information you provide when placing such an order. Please exercise care when doing so. We recommend that you familiarize yourself with the Privacy and Terms of Use policies of any other company(ies) whose web sites you may access from our site.

COOKIES & TRACKING TOOLS

We use cookies to help you make using our website easier, such as:

To remember your country and language preferences

To deliver information that matches your interests

To help us understand our audience and traffic patterns

To let you automatically log into programs and parts of our site that require membership

To manage and present site info displayed on our website that will be specific to you

We also use Web Beacons to collect personal and non-personal data on how you use our site, such as how long did you visit our page, what web browser you’re using, what’s your operating system, and who’s your Internet service provider. In addition we also use Google Analytics data and the DoubleClick cookie to serve ads based on a user’s prior visits to our website. This data is collected from thousands of site visits and analyzed as a whole. This helps us build a better website to match our visitors’ needs.[/cs_content_seo]